A key part of an organisation’s  effectiveness is ensuring that key operational processes are fit for purpose.  Let Pearl Onion run a process efficiency review of your existing procedures to help uncover improvement recommendations.

Typical process problems revealed include unnecessary work, a need for re-work, unclear or inconsistent ways of getting things done, and decisions taken at the wrong level.

We start with your existing written procedures and then interview staff.  In some cases it is useful to observe the work  being done.