Skills for the New ManagerCourse ref MI1C


This highly interactive and practical one-day course covers a number of the topics which  a new manager will need, to provide a good foundation on which to build their management knowledge and skills, and so begin their management journey.

Who should attend?

This course is ideal for people who are new to a line management role or who have had no formal training in the topics covered.

What will I come away with?

  • Higher confidence levels
  • Familiarity with key management concepts
  • Improved management skills that can be used in your role
  • Personal action plan and commitment to improvement

What does this course cover?

  • Understanding your role and responsibilities
  • Establishing your authority
  • Motivating yourself and others
  • Developing your personal organisation and effectiveness
  • Delegating – and avoiding micro management
  • Effective behaviour – passive, aggressive or assertive
  • Communication – questioning, listening and non-verbal communication
  • Feedback skills
  • Identifying your own personal development needs

Other courses to consider?

new manager introduction to basics

1 day

Public course dates

Please contact us to check on public course dates availability.

In-house events

Presented for up to 12 people.

This course is fully tailorable to the needs of your organisation.

Trainer's viewpoint - Lesley Wilson
Other information

“Making the jump from individual contributor to first-time manager can be one of the most difficult transitions in your career.” Business Insider