Pearl Onion work with the leaders and managers across entire organisations or within specific departments to undertake a business review designed to diagnose and improve the effectiveness of their entities.  We usually gather information via manager and staff interviews, supplemented where appropriate by documentation reviews and observation.

A business might be hindered by ineffectiveness in any of the following:

• Vision, priorities and explicit goals
• Cohesiveness in the management team
• Roles and accountabilities
• Skills and knowledge
• Performance measures aligned to strategic priorities
• Well defined and well executed operational processes
• High performance values and behaviours
• Agility in executing change