Bite sized events

Overview

Why not put together your self-tailored event with a “pick and mix” of topics to exactly meet your bite sized development needs.

To discuss your training needs call us on 01467 681404 for a no-obligation discussion.

Events

Course Title	Category	Duration	Type	Course Ref
Creative thinking – webinar 1	Business improvement	Bite Sized	Webinar	CT2W
Creative thinking – webinar 2	Business improvement	Bite Sized	Webinar	CT3W
Creative thinking – webinar 3	Business improvement	Bite Sized	Webinar	CT4W
Customer care	Business improvement	Bite Sized	Webinar	CC1W
Customer care – handling complaints	Business improvement	Bite Sized	Classroom	CC3C
Customer care-communicating with the customer	Business improvement	Bite Sized	Classroom	CC4C
Communication– feedback skills	Management	Bite Sized	Classroom	CF1C
Communication- behavioural style	Management	Bite Sized	Classroom	CB2C
Communication– influencing skills	Management	Bite Sized	Classroom	C13C
Communication– listening skills	Management	Bite Sized	Classroom	CL4C
Communication– non verbal	Management	Bite Sized	Classroom	CN5C
Communication– questioning skills	Management	Bite Sized	Classroom	CQ6C
Communication – holding an appraisal meeting	Management	1/2 day	Classroom	AR2C
Communication – agreeing goals and objectives	Management	Bite Sized	Classroom	AR3C
Communication – effective meetings skills	Management	Bite Sized	Classroom	CM7C
Financial awareness – budget and cost management	Business improvement	Bite Sized	Classroom	FB1C
Insights Discovery–improving team effectiveness	Leadership	1/2 day	Classroom	IT2C
Leadership – personal brand and impact	Leadership	Bite Sized	Classroom	LB3C
Management – the supervisor’s role	Management	Bite Sized	Classroom	MS3C
Management – the induction process	Management	Bite Sized	Classroom	MN4C
Management – motivating your team	Management	Bite Sized	Classroom	MM5C
Management–the performance management cycle	Management	Bite Sized	Classroom	MP6C
Management – expectations and job descriptions	Management	Bite Sized	Classroom	MX7C
Management – building high staff engagement	Management	Bite Sized	Classroom	MEN8C
Management – the manager’s role	Management	Bite Sized	Classroom	MR9C
Management – situational leadership	Management	Bite Sized	Classroom	MS10C
Management – introduction to process management	Management	Bite Sized	Classroom	MPM11C
Management – building an effective team	Management	Bite Sized	Classroom	MT12C
Time management – getting organised to manage	Personal skills	1/2 day	Classroom	TO2C
Time management – delegating effectively	Personal skills	Bite Sized	Classroom	TD3C
Time management – email management	Personal skills	Bite Sized	Classroom	TE4C