• Possible solutions to a work performance issue

    • December 28, 2017
    • Posted by: admin
    • Category: Leadership and Management, Organisational development
    No Comments

    I believe that learning & development can often assist in resolving performance issues at work, however learning & development is not always the only answer: see below for some other possibilities to consider.

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  • Customer care excellence

    • September 28, 2016
    • Posted by: admin
    • Category: Customer Care, Financial and Commercial, General, Organisational development, Personal Skills
    No Comments

    If you want your customer to think very highly of you, you need to know where the big impacts can be made.

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  • How to deal when performance is missing the mark

    • July 12, 2016
    • Posted by: admin
    • Category: Leadership and Management, Learning & Development, Organisational development
    No Comments

    You know your staff member can do better but you are struggling to get them to produce to their true potential. What can you do?

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  • An overview of our organisational development approach

    • June 9, 2016
    • Posted by: admin
    • Category: General, Learning & Development, Organisational development
    No Comments

    Any time we work with you we’ll  always make sure our solution is an ideal fit for your needs.

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  • 360 degree feedback

    • June 6, 2016
    • Posted by: admin
    • Category: Leadership and Management, Learning & Development, Organisational development
    1 Comment

    It is not just the boss who can give great feedback on your performance. Colleagues and your staff can all give valuable insights on how you are doing. Look at the article below to get some ideas if you are thinking about 360 degree reviews.

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  • Making training stick

    • December 10, 2015
    • Posted by: admin
    • Category: Career Development, General, Learning & Development, Organisational development, Personal Skills
    No Comments

    There is a famous model in the world of learning and development
    which considers learning stages passed through to become good at doing something:

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  • Worrying questions about training

    • December 10, 2015
    • Posted by: admin
    • Category: General, Learning & Development, Organisational development
    No Comments

    Training questions to set the alarm bells going

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